AI & Automation
3–4 weeks

What’s included

  • AI model training on your data
  • Ticket categorisation
  • Automated responses
  • Knowledge base RAG
  • Sentiment analysis
  • Agent assist mode
  • Escalation rules
  • Performance analytics

Delivery plan

Your payment is released from escrow per milestone, only after you approve it.

  1. 1
    Discovery & Ticket Data Analysis ApprovalWk115%
  2. 2
    Model Training & Ticket Categorization BuildWk2-325%
  3. 3
    Knowledge Base RAG IntegrationWk420%
  4. 4
    Sentiment Analysis & Agent-Assist ModeWk5-620%
  5. 5
    Escalation Rules & TestingWk710%
  6. 6
    Analytics Dashboard & HandoverWk810%

How it works

Buy it, then brief it

Describe what you need in your own words at checkout and attach your references. No kickoff call.

We assign the professional

A vetted specialist in this discipline picks it up, with a project manager accountable for delivery.

Watch it get built

Follow progress, message the person doing the work, and review each milestone in your workspace.

Approve & release

Escrow releases payment only once you have approved that milestone.

Ideal for

Support teams handling high ticket volumes wanting to reduce response times and costs.

Reviews

No reviews yet

This package was recently launched. Every review comes from a verified, completed order — we never seed fake ratings.

Common questions

No. You share your requirements at checkout and fulfillment starts right away. If anything is unclear, your project manager reaches out inside the project workspace.
Your payment sits in escrow and is released per milestone only after you approve the delivered work. If something goes wrong, you can raise a dispute and our team steps in.
Most packages include structured revision rounds (listed under “What’s included”). You can also add an extra revision round at checkout.
Book a free discovery call and we’ll scope a custom package with exact pricing, or combine this package with add-ons to cover the gap.

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By Mon, 5 Oct