What’s included
- AI model training on your data
- Ticket categorisation
- Automated responses
- Knowledge base RAG
- Sentiment analysis
- Agent assist mode
- Escalation rules
- Performance analytics
Delivery plan
Your payment is released from escrow per milestone, only after you approve it.
- 1Discovery & Ticket Data Analysis ApprovalWk115%
- 2Model Training & Ticket Categorization BuildWk2-325%
- 3Knowledge Base RAG IntegrationWk420%
- 4Sentiment Analysis & Agent-Assist ModeWk5-620%
- 5Escalation Rules & TestingWk710%
- 6Analytics Dashboard & HandoverWk810%
How it works
Buy it, then brief it
Describe what you need in your own words at checkout and attach your references. No kickoff call.
We assign the professional
A vetted specialist in this discipline picks it up, with a project manager accountable for delivery.
Watch it get built
Follow progress, message the person doing the work, and review each milestone in your workspace.
Approve & release
Escrow releases payment only once you have approved that milestone.
Ideal for
Support teams handling high ticket volumes wanting to reduce response times and costs.
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By Mon, 5 Oct